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Terms & Conditions of Use

Last updated: May 2026  ·  Avora AI  ·  contact@avoraai.co

By accessing this website, creating an account, or purchasing the Claude Academy product, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions ("Terms"). If you do not agree with any provision, do not purchase or use the product. These Terms include a binding arbitration clause and a class-action waiver in Section 16, which affect your legal rights.

1. Identification

Claude Academy is sold and operated by Avora AI, a commercial brand of JG NEGÓCIOS DIGITAIS LTDA, a private legal entity registered in Brazil under CNPJ No. 63.896.234/0001-89 ("Avora AI," "we," "us," or "our"). Contact: contact@avoraai.co.

2. Nature of the product

Claude Academy is a digital educational product consisting of recorded video lessons, supporting written materials, skill templates, prompt libraries, and pre-configured artificial-intelligence agents intended to teach you how to use the Claude tool developed by Anthropic PBC.

Important: Claude Academy is not an artificial-intelligence tool, software-as-a-service product, consulting service, legal-, medical-, financial-, or any other professional advisory service. It is exclusively an educational product. Nothing in the product or on this site constitutes professional advice of any kind.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) and have legal capacity to enter into a binding contract to purchase or use Claude Academy. By accepting these Terms, you represent that you meet these requirements.

4. Access and license

Upon successful payment, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to access and use Claude Academy and its materials for your own personal or internal professional use, for as long as the platform remains operational, unless otherwise stated at the time of purchase. The license does not transfer ownership of any intellectual property.

You expressly agree not to:

A breach of any of the above constitutes a material breach of these Terms and results in immediate termination of your access, without refund, and may expose you to civil and/or criminal liability under applicable copyright, trade-secret, and computer-fraud laws.

5. Payment, billing, and taxes

Prices are displayed in U.S. dollars (USD) unless otherwise indicated and are exclusive of any applicable taxes, duties, or levies, which are your responsibility. Payments are processed by third-party payment processors; their terms and privacy policies apply to the payment transaction. You authorize us and our processors to charge the payment method you provide for the total amount due.

6. Refund and satisfaction guarantee

We offer a satisfaction guarantee. If you are dissatisfied with the product for any reason, you may request a full refund of the amount paid by emailing contact@avoraai.co within seven (7) calendar days of the date of purchase. After this period, refund requests will be considered at our sole discretion and are not guaranteed.

Refunds are processed through the same payment method used for the purchase and may take additional time to appear on your statement, depending on the policies of your payment provider. Where mandatory consumer-protection law in your jurisdiction grants you a longer cooling-off or withdrawal period, that statutory right applies and is not limited by this clause. Customers in Brazil are entitled to the seven-day cooling-off right under Article 49 of the Brazilian Consumer Defense Code (Law No. 8.078/1990); customers in the European Union are entitled to a 14-day withdrawal right under Directive 2011/83/EU, except where you have expressly consented to immediate delivery of digital content and acknowledged the loss of that right.

7. Availability, modifications, and updates

We reserve the right to modify, update, add, or remove content, features, or functionality of Claude Academy at any time without prior notice in order to improve the product or comply with legal obligations. Access may be temporarily suspended for maintenance, security, or technical reasons. Such modifications or suspensions do not give rise to any right to a refund, credit, or compensation, except where required by mandatory law.

8. Intellectual property

All content made available through Claude Academy — including, but not limited to, video lessons, text, images, audio, graphics, software, skills, agents, prompt templates, designs, trademarks, logos, and supporting materials — is the exclusive property of Avora AI or its licensors and is protected by Brazilian copyright law (Law No. 9.610/1998), United States copyright law (Title 17 of the U.S. Code), the Berne Convention, and other applicable international intellectual-property laws and treaties.

The limited license granted in Section 4 does not transfer any intellectual-property rights to you. All rights not expressly granted are reserved.

9. User-generated content and feedback

If you submit comments, suggestions, ideas, feedback, or other materials to us, you grant Avora AI a perpetual, worldwide, royalty-free, irrevocable, fully sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such materials in any media, for any purpose, without compensation to you. You represent and warrant that you own or otherwise have the rights to submit such materials and that they do not infringe any third-party rights.

10. Relationship with Anthropic and Claude

Claude Academy is an independent educational product and has no affiliation, partnership, sponsorship, or endorsement relationship with Anthropic PBC, the developer of the Claude AI tool. References to "Claude," "Anthropic," or related marks are nominative and used for descriptive and educational purposes only. Your use of the Claude tool itself is governed by Anthropic's own Terms of Service, Acceptable Use Policy, and Privacy Policy.

11. No affiliation with platforms

This website and the product are not affiliated with, sponsored by, or endorsed by Meta Platforms, Inc. (Facebook, Instagram, WhatsApp, Threads), Alphabet Inc. (Google, YouTube), ByteDance Ltd. (TikTok), or any other social media, advertising, or technology platform. Advertisements that we run on those platforms are placed by Avora AI in accordance with each platform's own advertising policies and are not co-promotions.

12. No results guarantee

Any testimonials, case studies, or examples of results displayed on our website or in our marketing materials are based on the real experiences of the creators of Claude Academy and a subset of users; they are not typical and they are not a promise, guarantee, or projection of the results you will obtain. Outcomes depend on numerous factors outside our control, including your effort, prior experience, business model, market conditions, and the manner in which you apply the content. Avora AI does not guarantee any specific result, including, but not limited to, increases in productivity, revenue, savings, time saved, or career outcomes.

13. AI-generated output; user responsibility

You acknowledge that artificial-intelligence tools (including Claude) can produce inaccurate, incomplete, biased, or otherwise unreliable outputs. You are solely responsible for reviewing, validating, and adapting any output generated by AI tools before relying on it, particularly in contexts that involve professional judgment (legal, medical, financial, engineering, academic, regulatory, or similar). Avora AI is not responsible for any decision, action, or omission taken by you in reliance on AI-generated output.

14. Disclaimer of warranties

To the maximum extent permitted by applicable law, the product, the website, and all content are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment. Avora AI does not warrant that the product will be uninterrupted, secure, error-free, or free of viruses or harmful components.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the foregoing exclusions apply only to the extent permitted by law.

15. Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Avora AI, its directors, officers, employees, contractors, agents, suppliers, or affiliates be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages — including, without limitation, loss of profits, revenue, savings, business opportunity, goodwill, data, or use — arising out of or relating to your use of, or inability to use, the website or the product, even if advised of the possibility of such damages.

The aggregate liability of Avora AI to you for any and all claims arising out of or relating to these Terms or the product shall not exceed the total amount you actually paid to Avora AI for the product in the twelve (12) months preceding the event giving rise to the claim.

Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages; in those jurisdictions, the foregoing limitations apply only to the extent permitted by law.

16. Governing law, dispute resolution, arbitration, and class-action waiver

Governing law. These Terms are governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict-of-laws principles, except where mandatory consumer-protection laws of your country of residence apply and provide greater protection.

Informal resolution. Before commencing any formal proceeding, you agree to first contact us at contact@avoraai.co with a detailed description of the dispute and to negotiate in good faith for at least thirty (30) days.

Arbitration. If the dispute is not resolved during the informal-resolution period, you and Avora AI agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the product by final and binding individual arbitration, rather than in court, except as set forth below. The arbitration shall be administered by the Chamber of Conciliation, Mediation, and Arbitration CIESP/FIESP or another recognized arbitral institution mutually agreed upon by the parties. Arbitration shall be conducted in English or Portuguese (at the claimant's choice), seated in São Paulo, Brazil, with a single arbitrator, and the arbitral award shall be final, binding, and enforceable in any court of competent jurisdiction.

Class-action waiver. You and Avora AI agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Exceptions. Either party may bring an individual action in small-claims court for disputes within the jurisdictional limits of that court, and either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual-property rights.

Mandatory consumer rights. Brazilian consumers may bring proceedings in the court of their domicile under Article 101(I) of the Brazilian Consumer Defense Code. European Union consumers may bring proceedings in the courts of their country of residence under Article 18 of Regulation (EU) No. 1215/2012. Nothing in this section limits any non-waivable consumer right granted by mandatory local law.

17. Indemnification

You agree to defend, indemnify, and hold harmless Avora AI and its directors, officers, employees, contractors, agents, suppliers, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (i) your breach of these Terms, (ii) your misuse of the product or the materials, (iii) your violation of any law or third-party right, or (iv) any content or output you generate, share, or rely on in connection with the product.

18. Termination

We may suspend or terminate your access, with or without notice, in the event of (i) breach of these Terms, (ii) fraudulent, abusive, or unlawful use of the product, (iii) unauthorized sharing of credentials or content, or (iv) conduct that harms Avora AI, other users, or third parties. Upon termination for cause, no refund is due. Sections that by their nature should survive termination (including Sections 4, 6, 8, 9, 12, 13, 14, 15, 16, 17, and 21) shall survive.

19. Force majeure

Avora AI shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbance, government action, labor disputes, pandemics, internet or telecommunications outages, or failures of third-party providers.

20. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.

21. General provisions

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect. Our failure to enforce any provision shall not constitute a waiver of that or any other provision.

These Terms, together with our Privacy Policy and any additional terms presented at the point of purchase, constitute the entire agreement between you and Avora AI regarding Claude Academy and supersede all prior or contemporaneous communications and proposals.

Notices to Avora AI must be sent to contact@avoraai.co. Notices to you may be sent to the email address associated with your account or posted on the website.

22. Changes to these Terms

We may revise these Terms at any time. The most recent version will always be posted on this page with the "Last updated" date. Material changes will be communicated by email or by a prominent notice on the website at least fifteen (15) days before they take effect, where required by applicable law. Continued use of the product after the effective date constitutes acceptance of the revised Terms.

23. Contact

Questions, requests, or complaints regarding these Terms:

contact@avoraai.co